Study on Communications in Both Official Languages Between Québec Regional Offices, Headquarters and Central Agencies

Designed to collect information on the use of both official languages at work in the bilingual regions of Québec. The 2,100 federal employees contacted for the study were asked about their communications with their headquarters, and with central agencies. Communications through various media, such as telephone, e-mail and fax, were examined, as well as draft documents and participation in meetings.