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The Utilization of French-Language Government Services
Monday, 01 March 2010

A study on the factors associated with the utilization of government services in French by Nova Scotian Acadians and Francophones.

Kenneth Deveau
Rodrigue Landry
Réal Allard

Date: January 2010

Publication: Summary - PDF Version
                     Report - Version PDF (available in French only)

Abstract: In 2008, a survey was conducted among 600 Nova Scotians residing in the regions of Argyle, Clare, Chéticamp, Halifax and Isle-Madame. More than 70% of the Province’s Francophone population lives in these five regions.  Inspired by the self-determined ethnolinguistic behaviour model (Landry, Allard, Deveau and Bourgeois, 2005), the survey questionnaire included approximately one hundred questions on various aspects of language experiences, psycholinguistic development and language behaviour.  The survey results evaluate the effects of two levels of factors on the utilization of services in French, namely the structures connected to the proactivity in the offering of service in French as well as sociolinguistic and psycholinguistic personal variables.
 
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